Returns & Refunds

Last updated: May 4 2026

We want you to love what you receive. Please review our policy below before making a purchase.

1. Returns

Because our products are made to order, we generally do not accept returns for:
- Change of mind
- Incorrect size selection

Please review product details carefully before placing your order.

2. Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Include:
- Your order number
- A description of the issue
- Clear photos of the item

We will review your request and offer a replacement or refund at no additional cost.

3. Refunds

If a refund is approved:
- Refunds are issued to the original payment method
- Processing time: 5–10 business days (depending on your payment provider)

Shipping costs are non-refundable.

4. Exchanges

We do not offer direct exchanges.
If you would like a different item, please place a new order.

5. Order Issues

We are not responsible for issues related to:
- Incorrect size selection
- Address errors entered at checkout
- Delays caused by shipping carriers

Please review your order carefully before confirming your purchase.

6. Final Sale

All made-to-order items are considered final sale unless defective or incorrect.

7. Contact Us

If you have any questions, please contact us at: little.dinosaur.club226@gmail.com